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Delivery Information


We deliver to all UK mainland and Northern Ireland addresses provided that the address to which your payment card is registered is also present on your order. All deliveries must be signed for on receipt. You should retain the invoice included with your goods. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

There is a charge for delivery and when you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

Deliveries will be carried out by out by our nominated delivery agent and will take place within three to five days of order receipt. You will receive an email confirmation when your order has been dispatched with a unique shipping number which allows you to track the status of your delivery. Orders to UK mainland addresses will normally be delivered by 5:00 p.m. on the day following dispatch and to other addresses by 5:00 p.m. two days following dispatch. There are no deliveries on Sunday. You should identify any special delivery requirements at the time of placing your order.

If you are not available to sign for the delivery when the delivery agent attempts to deliver they will ask you to contact them to arrange a suitable alternative date and time.

Whilst every reasonable effort shall be made to keep to any estimated delivery date, time of delivery shall not be of the essence and Ford Retail shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Delivery Charge
You will only pay one delivery charge per order. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order. 

Force Majeure
Ford Retail shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.